What should a PCA do if they observe unusual behavior in a patient during care?

When a PCA observes unusual behavior in a patient during care, the most appropriate action is to report it to the nurse or supervisor. This is crucial because healthcare professionals, like nurses and supervisors, are trained to assess, interpret, and respond to changes in patient behavior that may indicate underlying health issues or distress.

Documenting or trying to manage the situation independently without involving qualified personnel could lead to unaddressed medical concerns or psychological issues, which could negatively affect the patient's well-being. Reporting ensures that the patient receives the necessary attention and support, enhancing their safety and care quality. By following the protocol of escalating concerns to a nurse or supervisor, the PCA contributes to a collaborative approach that is essential in healthcare settings for effective patient management.